Cancellation Policy

The policy below applies to our own courses (unless otherwise stated in the course details). First Aid courses have their own terms and conditions.


Community Action Bradford & District is a charity with limited funding. All courses are subsidised for charities/voluntary and community groups and late cancellation or non-attendance means that money is lost or that we can run fewer courses in future. In addition we often have waiting lists where places could be filled if appropriate notice of a cancellation is given.

  • Cancellations must be made by e-mail to
  • Refunds will only be given if  you have given us 5 clear working days notice between the day of the course and the day notice is given. 
  • If less than 5 clear working days notice is given the full course fee will still be payable
  • Non-attendance is classed as a late cancellation and the full fee will be payable
  • We may charge for non-attendance at free courses - check the course details
  • You may delegate another member of your organisation to attend in your place rather than lose the full fee but you need to let us know in advance

We appreciate that, on occasion, non-attendance is unavoidable due to a range of circumstances.  However we ask that the delegate's organisation covers the cost of late cancellation or non-attendance(where less than 5 clear working days notice has been given) so that we can keep course fees as low as possible. 


All delegates are expected to check that they have authorisation to attend the course from their organisation.


First Aid Courses Cancellation Policy